Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Jan 2, 2020

Don't shop at Wish

By Charles H., Atlanta, GA, Verified Reviewer

After pouring over pages and pages of Wish products, I settled on a pile of Christmas purchases from Wish. I made three orders. The third order was canceled by Wish. They claimed that there was a problem with my payment. They then requested financial information. I refused and told them I would shop elsewhere. They responded by canceling my second order and refunding my money. When I asked why they canceled the second order, they requested banking information again and a copy of my driver's license. They claimed they were protecting my account. Now I don’t shop at Wish. With Christmas looming, I did not have time to compensate for the missing gifts that I lost because of Wish and I was caught short.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Jan 2, 2020

Rabbit double decker cage

By Madelyne M., Indiana, Verified Reviewer

AWFUL. Wood is very cheap wood and the screws stripped almost every time I tried to screw it in. Gaps everywhere. Tried to follow the awful directions. Directions were absolutely no help. I had to practically guess at what I was doing. I honestly don’t feel comfortable putting my rabbit in it. I will never buy anything from WISH again. Not worth a dime.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Dec 28, 2019

TERRIBLE

By Christina T., British Columbia, Canada, Verified Reviewer

Can I give NO STARS? This is a scam company! I ordered something and paid shipping. It never arrived. I told them it never arrived. Now they are telling me I should have got a refund within 30 days...How can I return something that didn't arrive? They have my money and I have nothing! Shameful! DO NOT BUY FROM THIS COMPANY!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Dec 26, 2019

Be careful

By Sam P., Ontario, Canada, Verified Reviewer

Wish is operating with a robot. If your order is at a regular price on Amazon, you will receive it accurately with shipping, costs you more than Amazon. Don't trust too cheap of a price. You pay and never receive items, just your money will be blocked for one month to deposit back in your account.

Actually Wish with those buyers' money has millions and millions of dollars for free during the month. Please be careful and don't let them abuse you.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Dec 23, 2019

Terrible customer service

By Camelia M., Israel, Verified Reviewer

Hi, when I was on vacation, I got an email from Wish claiming I tried to change my email address from my own to an email from Poland.

I only saw this a few days later and ever since I try to log in, I can not - it says forgot password and trying to reset does not work.

It has been a week and a lot of emails that say the reset link was sent and nothing comes.

Again - they sent me an email to erase the app and try again, nothing!

I have purchases I have not received but I have no way to check them as I have no access to the app.

This is terrible - and nobody will help.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Dec 14, 2019

All ok until tried to hack into my computer

By Steven S., North Carolina, Verified Reviewer

Had been purchasing polymer auto coatings for two years without a hitch. Last month the computer notified me of an attempt to log into my computer from China. Being that Wish is the only one in China I have had dealings with, I have no doubt it originated from there. No more business through Wish...Everything is shipped and ordered from China. Most are blatant copies of American products with inferior electronics that do not last.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Dec 13, 2019

Complete scam

By Tanara W., Melbourne, IA, Verified Reviewer

Completely scam. They hold your money and I think they make a profit out of it. You will buy something and it will show that it's on the way and when the delivery date will pass then they tell you that you can't get a refund since it is after thirty days. They scammed me out of $386.80 for stuff I ordered and it still says arriving on the items that I never received. The week of December 6th I argued with them about not getting a refund, the customer support person I was emailing tried to turn the table on me, saying I should have reported this when it was before the 30 days. I told him what kind of customer support person does he think he is to say that I never reported it, I reported it every week. This is how some of it went. Hi? Then they pull up a tracking thing for you to see, have you received it yet yes or no. Is there a problem with the order. etc. Then at the end, you get to write the problem but you only get a limited amount of letters and numbers, let's say 186, when you use that up you can't write anything else. They just told me we can't give you a refund, it's been shipped out already, if you don't receive it by such and such day let us know. So you wait until that date, go and report it, again they say the same thing, and it proceeds that way until they get you passed the 30 days, then customer support tells you, I'm sorry your 30 days is up, we can't issue you a refund after 30 days. Amazing huh, pretty good scammers.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Dec 11, 2019

BUYER BEWARE

By Stacey H., England, Verified Reviewer

Have bought many items, most small ones never arrive. The few I have received have been way too big. Way too small. Or very very poor quality. I have complained about this so they have flagged my account as I dare to complain about their false advertisement and poor quality and poor sized items. I would not recommend this site. BUYER BEWARE, YOU WILL NOT GET WHAT YOU WANT. Poor quality, cheaply made, damaged items.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Dec 10, 2019

False advertising

By John M., Ohio, Verified Reviewer

I was going to purchase an item for the advertised price of $3.83, but after placing it in my cart, the price magically increased to $15.00. I left it in my cart and tried to get customer service to rectify the situation, which they didn't. This has happened to me on several occasions, the price increases upon checkout. Because of this, I will not make any purchases from Wish. I guess the company name originated by their marketing strategy - let's gouge the consumer with a higher price than the price that originally enticed the consumer's interest, and "Wish" they don't notice.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Dec 9, 2019

Still waiting

By June W., Scotland, Verified Reviewer

Waiting for an order, been waiting 5 weeks now, pro illy won't arrive, lost email they sent so can't contact them.

But will give it another couple of weeks. Don't think I would order again.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Dec 7, 2019

Scam

By Astrid P., Madrid, Spain, Verified Reviewer

Wish arbitrarily charged my card 113 euros that I did not buy and although since October 10 I have sent more than 40 emails requesting the refund of MY MONEY, Wish does not respond. There is no customer service. The response is an automatic message that does not correspond to what is requested. They are bots. This page is a vulgar scam.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted
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