Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Jul 6, 2018

Warning

By Barbara G., Chicago, IL, Verified Reviewer

I ordered five tops, shopped according to the size charts. Four did not fit. 41 emails and two times sent in photos and got no info sent to me for return and refund. I told them I will pay the return postage. Don't ever buy from this company! BEWARE!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jul 5, 2018

Did not receive full order

By Mary C., Houston, TX, Verified Reviewer

After being told by customer service that I should have made sure my address was correct, which I did, they said they corrected it, but after ordering more than one item. I received one item today. Customer service also said I will not receive a refund but I will correct this with my bank and show them the message I copied.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Jul 3, 2018

Terrible service

By Panela R., Trinidad and Tobago, Verified Reviewer

Hi. I ordered a 10-inch laptop more than a month ago. When the arrival date came, the item was not delivered. I contacted customer support and was told of another date the item would be delivered, but again, no delivery was made. And in the end, I was offered a refund without any explanation whatsoever.

This kind of service us totally unacceptable and I have no confidence in this company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Jul 2, 2018

Locked my account as soon as I put over two thousand in.

By Jeanette S., Arkansas, Verified Reviewer

The Wish app locked me out of the payment part as soon as I put over $2000 on it to buy my kids gifts. And they won't reply or anything, my money is just sitting there stuck in what they call "Wish cash." I have no way to get my money back that I know of.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Jul 2, 2018

Totally done with them

By Sandra F., Illinios, Verified Reviewer

I've ordered mostly jewelry from Wish. I caught onto their lies. Also, I know they're selling cell phone numbers and people's physical addresses. Probably home numbers too, but I never give that out correct.

Now, I get refunds. I always get them because I used my tablet and Android app up until over a month ago and I watched every delivery date like a hawk. If it says delivery by 25th, then their app will now send Wish Assistants or computerized system. They say wait one more day. I do, and on my cell, I got a refund again.

Now, I haven't been able to use the app on my tablet. I have sent several emails to service@wish.com and all have told me to do what I already had done to get it to work after they updated it. I also see in Google Play store others with the same problem. I thus downloaded it on my cell phone. A few weeks later I have bill collectors and a long time stalker who has gotten my cell number and address! So, they're selling the info. I know they are, I never use this cell phone. Ever. But they got the number.

The app still won't work on my tablet after repeated tries. They want people on their cell phones! I also got refunds for the past 30 days on rings I bought that I got, that were listed as topaz, ruby, etc...plus marked .925 or S925 and listed as such. They're glass and silver plated over copper. To pay the seller back for ripping me off on eBay, lying, and conning. So, I taught them a lesson on Wish, many sellers stores on Wish are same people, same as eBay in China and elsewhere. No crime in that unless they are listing things against the law in my country.

Wish has a set up where online PC and browsers without their phone app that pushes many to their phone. On the apps, you get points for rating and uploading pics and videos of the product. On the Android app, you can change your rating after you get something, you can get refunds, you just have to figure out their shenanigans. Many people don't fight over a few dollars. They give up and never buy from a store or site again.

I have found 99.9% of their stuff on eBay or elsewhere. eBay has prices much lower. For example, a $12 ring on Wish ($10 plus $2 shipping) is on eBay for $4 with free shipping. Wish is making tons just off shipping fees, and to top it off you don't even get faster shipping like eBay. I have had one problem on eBay, and the seller has multiple jewelry stores on Wish. I laughed to myself when Wish refunded me over and over telling me to buy an item from a different store. Because I bought from them all, the one seller with multiple stores on Wish and same address! Lingmei, etc...same stuff, all same person.

I've gotten some good stone or crystal bracelets off Wish, but the stores raise their prices triple after they get ratings. The same items on eBay are much much cheaper. I have received glass for Jade on Wish. Got refunded. Others rated how pretty these bracelet bangles were but me and one other wrote "it is glass."

Those reviews done by me took hours and hours to do by the way. They do not make it easy. It messes up continually as you do it. I am waiting on a bracelet I already got, ordered a second one. Once I get that I am deactivating my account on Wish. I always get my refunds, but it may not show up.

I have had a Wish order, a wrong address sent to mine, a few streets away. I'm honest and called USPS. Many people aren't. Things in USA are on eBay and Amazon. Same or lower prices. The stuff from China isn't worth more than a quarter what you pay, and nothing is free, they have shipping prices jacked up! Also, bigger sizes mean not free but you pay. People don't see this stuff off the apps.

This site is a scam, but if you're smart you will use the app on the phone or tablet and then you will see the differences. Also, use your cell phone and addresses very carefully with these jerks. I know they sold my information. I told them if I end up dead that my children will find out who they sold it to (an online site I imagine) and sue them. I got an email back where they denied it, writing "we don't sell our costumer's financial information." No, not mine. They didn't answer my question.

I also told them to put a filter on their adult filth. Considering they allow 13-year-olds to make accounts, immoral parenting abounds, and some adults like myself do not want to see their nearly naked men and women, neon sex toys, etc., to where I got an email of bragging of a 500 million dollar investment into their company. I replied back for links. Plus replied to the app problem. They want a screenshot of a screen that flashes so fast you can't sign in. You can play me once, but not thrice.

They are scammers. They set dates to get refunds. Make sure you keep on those dates. And I've never spent more than $6 on an item because I don't trust China, or any site that isn't controlled by my Government. Meaning, an American cannot sell a ring saying it is 925 SS. But these people do and get away with it. I do not trust them, I never did. My intuition proved me right.

I think their Google Play reviews are not at all what they seem. How easy it is to make those up! 500 million dollars, but you can't fix your app? Oh yes, you wanted me on my cell phone! How dumb of me! To want to get back 30 past days in refunds on my fake SS. Also, I am going to report them for allowing children under 18 to see and buy filth of porn nature. Meth and pot pipes plus tobacco rolling machines and gaping supplies!

I am deactivating my account. Too much trouble to rate and get discounts, I KNOW THEY sold my info, scam sellers they let continue, no making them change their listings. I wonder how many people do not bother over a few dollar refunds? I also wonder how much that all totals? Makes one wonder. Order number? How about you look for Lingmei, the store. Then look for ratings of rings in that store from Sandra. Look at my profile. All my ratings. My logo is a bleeding red heart. Simple enough to find. I would go back and re-edit many of those rings ratings but too many people are buying and rating highly. Nobody rips me off online.

You can't call these people, another reason why I am back to eBay. A simple online addiction Wish is, with their set up. I have broken it. I will deactivate my account in a month. So, look up Lingmei, then into cheaper rings. Look at all my ratings. I will use their app on my phone one more time. Since it is going on two months, it won't work on my tablet and the same problem in Google Play from others. If I don't get the last bracelet, which is possible considering many things never came, and I get a refund. Lastly, to deactivate my account. End of that problem.

They have nothing eBay and Amazon don't have, legitimate customer service without hassles being the reason why eBay will get all my money for Jade etc., and I will pay higher for real SS. I got an Ethiopian Opal handmade 925 SS ring for $9.99 off eBay. Wish has photos of such things that end up lab created or worse, plastic with glitter in it. I know my jewelry. Any good stuff on Wish can be gotten elsewhere.

I know Wish sold my cell number, address from my using app on my phone because it is the only app I have ever used on it! I don't like cell phones. Except for calls and texts. Do I blame my cell company!? No, I blame Wish! Because I got all this after using their Android app on that cell phone. Continual harassment. Even my address was sold, and nope, they didn't deny that, just selling financial information, oh ok. I hope you're not selling card numbers too? Maybe as I have read many a review of this site and $500 million probably in people not getting their order and not getting in a refund.

They do all they can to get you to forget you bought something, too late and no refund! I only write what has happened to me, what I have figured out and what I know to be the truth. Be very wary of this site! Be diligent in watching your info, orders, life.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Jul 2, 2018

Shipping charges

By Linda B., Wisconsin, Verified Reviewer

I spent quite some time looking for various items and found many items that I didn't think about ordering until I saw them. When it came time to check out, my shipping charges were nearly as much as the products I ordered - items ordered were nearly $55, and shipping came close to $43. Needless to say, I didn't order anything. What a disappointment! A waste of my time.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jul 1, 2018

Fraudulent business

By Connie D., Punta Gorda, FL, Verified Reviewer

I ordered an item, egg cookers also known as Egglettes. The ad specifically stated in two places six pieces and a picture in the ad showed six pieces. In view of that, you would expect to receive six pieces because that is what the seller is showing and selling so when you click quantity one you expect it to be one set of six pieces.

No, for an exorbitant amount of money you can get one piece, and their customer service deliberately, over and over refuses to acknowledge that I should have gotten more because the ad says and shows six pieces clearly, without a doubt it shows and says six pieces as what the seller is selling. It is called fraudulent misrepresentation. I could not get the rest of my item and did not receive a partial refund, just the same deliberately obtuse response from their customer service. Or I could spend more money to send it back to China, and then they say they will give a refund, but there are thousands of complaints online about refunds that were never received even after sending the items back.

Stay very very far away from this fraudulent company. I would provide an order number to help validate this review, but Wish.com does show order numbers. Instead, I am giving the tracking number and the package was received on June 25th. Unfortunately, there is no way to provide a picture of the ad, which I do have but cannot include.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Jun 29, 2018

Do not believe photo on Wish

By Young K., Sydney, Australia, Verified Reviewer

I just recently ordered a ‘lace’ dress and it just arrived. The dress had lace design printed on it.

But that aside, quality is SO ridiculously bad, I actually laughed. What a joke. Anyway, lesson learned. Dress is thrown out in the garbage, it is not even fit for the clothing bin. I am not even going to go thru the hassle of getting a refund as I have zero expectations. But be reminded, if it's too good to be true, it surely is, so don't be tempted by the pretty photos as what you buy will be nothing at all like the photo.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Jun 29, 2018

Wish scam

By Mahir A., Riyadh, Saudi Arabia, Verified Reviewer

Wish is a marketplace designed to scam sellers. I sold many items on Wish.com, they canceled many and claimed to have refunded the customers. They don't require returns. Finally, they stopped paying the money they owe me, claiming that I need to activate their verification system called F2A, which I did more than 10 times, but it does not work. It has been four weeks of delayed payment, and they have no intention of paying my money. Wish is the biggest scam and fraud marketplace, buyers and sellers beware, you've been warned to STAY AWAY.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Jun 28, 2018

Scam

By Tony B., Yuba City, CA, Verified Reviewer

I've ordered several things from Wish.com. I didn't really have any issues with any of the prices, they all posted normal, you know, whatever it was on the on the app, but then I ordered a smartwatch for 417 bucks and my statement showed a $30 charge; the $17 was for the watch and the shipping. Then I started looking back and on several of the free items, they charged me twice as much on the shipping, as the original invoice showed.

I took pictures and sent to them. I complain to them several times. I canceled the order on the Smartwatch and on the everything that they had double charged me shipping on. I have never received a refund and I have never received an item that I've ever ordered. I contacted the Better Business Bureau and Wish.com and surprisingly enough they did not respond to the Better Business Bureau.

Wish.com is run by 300 employees in San Francisco, California. It is my plan to go to their headquarters in San Francisco in person and demand refunds for all items charged to my account. I think there should be a movement against Wish.com, people should picket their building in protest. It's fraudulent, it's lies, and it's a scam, and it's right out in the open. You can buy the same exact items on Amazon.com for just a few dollars more and have the safety of knowing that the items will arrive and that they can be returned. And you can talk to somebody if there is a problem.

Wish.com is never going to make it, not as long as Amazon is there. The same Smartwatch on Amazon with total free shipping was $38 and it's worth the extra 8 bucks that I actually get the watch and get one that's in English and one that's much higher quality than the q18 Smartwatch they are selling that is also the size of a pack of cigarettes on your wrist. Anybody that uses Wish.com will have a problem with the payment method or will never receive their items at all.

Also there are no real people responding to you; all the emails are robo emails. If you try to call their phone numbers, it all says they're disconnected and direct you to their self-help page. You have better luck getting ahold of the president of the United States of America and getting anywhere with this company. I recommend calling your bank and reporting fraud against every single transaction.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Jun 27, 2018

Think twice before ordering from Wish

By Ed B., Lawrenceville, GA, Verified Reviewer

It's a risk ordering from this app. Two items I never received and cannot get a refund. They also refuse to send the items because it has been past 30 days. If you do order from this app and they say there is a delay, CANCEL IMMEDIATELY or else you will not receive the product or be illegible for a refund. I learned the hard way.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted
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