Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Jul 30, 2020

Thoughtless and inept packing

By Kenneth S., Texas, Verified Reviewer

Product comes in a thin paper rectangular box necessary to hold 100 individual pieces. This box was packed and mailed in a small flat padded envelope. Needless to say, the box was destroyed. Company never responded to correspondence asking to make the situation right.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Price

Availability

Delivery time

Packing for delivery

Helpful Review? 5 People Have Voted

Posted on Jul 28, 2020

Fraudulent

By Mancy A., North Carolina, Verified Reviewer

1. You make a purchase online.

2. Wish.com takes your money and gives a ridiculously long delivery date.

3. Wish.com mails you an empty envelope then marks your order as "delivered."

4. Wish refuses to refund your money when you tell them you received an empty envelope.

5. Wish uses the fake tracking number on the fraudulent envelope they’ve sent as their reason for not refunding your money.

It’s a scam.

Order NOTHING from Wish.com - they are scammers. Committing fraud.

I’ve reported them to the federal government for mail fraud and hope they are fined and shut down permanently.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Scammers

Fraud

Never send items

Helpful Review? 5 People Have Voted

Posted on Jul 14, 2020

Don’t waste your money!

By Janice B., Dallas, TX, Verified Reviewer

Every one of my orders start with a shipping time of 1-2 months, then after the original delivery date passes they push the shipping time out another 2-3 months, and they will not let you cancel your order, but they sure take the money out quick when you order! There are no customer service reps you can talk to either! Save your money, you will not get what you ordered anyways!

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jul 12, 2020

By the time I get the pump for my bird bath it will be late fall (I ordered it in June).

By Diane M., Minnesota, Verified Reviewer

They keep pushing the delivery date. First it was the first week in July, then it was the first week of August, now the estimated time of arrival is the last day of September! Don't buy from these people unless you want to wait forever. I'll be surprised if I get my order at all! What a rip-off!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jul 9, 2020

Rip off

By William J., California, Verified Reviewer

Warning! Wish is a scam. You may get some things but eventually, you will get ripped off. They postponed a refund for so long, then claimed time had expired. Sent broken items and sometimes thing don't show up at all.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Refunds are a scam

Helpful Review? 2 People Have Voted

Posted on Jun 30, 2020

Total crap experience

By Garry T., South Wales, United Kingdom, Verified Reviewer

What a load of crap. First offers are shown with a clock so I "purchased" multiple offers and they took payment. Plus a number of full-priced items.

Emails received from Wish confirming the orders, after all they took payment, right?

Emails then received explaining the offers were not available - out of 6 offers not one was available - a refund would occur within a number of days.

I attempted to contact Wish to cancel all orders - no reply. Attempted to log into Wish but was told I was unable to as my email/password were incorrect - not the case attempted to deal with them via a reconciliation website - nope, no joy.

Out of the full payed items I have received one of 4 over the past 8 weeks, the item I received was utter utter rubbish.

Anyone who states this company offers value for money is providing a false review. Total rip off, scam, avoid.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

No service

Shockingly poor products

Total rip off

Helpful Review? 1 Person Has Voted

Posted on Jun 30, 2020

Stalling of ordered item

By Judy B., Anchorage, AK, Verified Reviewer

I ordered an item on May 11th. Was told it would be delivered by June 27th, I accepted that. Now they are telling me it won't be delivered until July 18 or in that vicinity. They were quit to take my money. Don't, I repeat, don't order from these people!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Lied about delivery date!

Helpful Review? 3 People Have Voted

Posted on Jun 28, 2020

Don't buy from Wish

By Robert B., Fayetteville, NC, Verified Reviewer

I ordered a number of items from Wish almost four months ago. Of the 14 items I ordered, several have FINALLY arrived after a three-and-a-half month-long wait, and none of them were as described. A 1000 watt solar panel turned out to be a miniature 18-volt 1.6 amp (=28.8 watts) solar panel. A fairly expensive "flip the drill bit" gadget that was supposed to come in a hard yellow case ended up being delivered as an incredibly cheap, miniature screwdriver set in a little clear plastic cone the size of a small plastic prescription bottle. It was almost equivalent in quality to the .99 cent eye-glass repair kits you can buy. Shall I go on? A somewhat expensive "intelligent self-charging sweeping robot" supposed to include a WiFi interface and looking in the picture like a Roomba, turned out delivered as a child's toy, maybe four inches across, that runs off 4 AAA batteries.

And refunds? Oh, turns out there is no way to obtain any. Any contact with customer service gets you a form email response "We're sorry, but we're not responsible for the merchandise sold on our site..." "signed" with a computer-generated bogus name.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Items not as described

Impossible to get refunds

Items take months to arrive, if they arrive at all

Helpful Review? 3 People Have Voted

Posted on Jun 19, 2020

Order never received

By Micheline G., Canada, Verified Reviewer

I ordered an item (curtain eyelets) from Wish.com and never received them. I am still waiting over 2 months now, from April 13th, 2020, today is June 17th. I sent more than 57 emails asking where and when to expect the item to arrive, all my emails were answered by the call center, no names, no title, nothing, only to wait. I've been asking them that for over 2 months I did not receive my order, please refund my money, the answer is to wait for the item to arrive than proceed for refund. I can't understand how an order takes more than 2 months and it never arrived.

Wish is a big scam, big thief over the internet. The owner is a liar who collects money by scamming customers!

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

It is a very bad company

It is a scam

Helpful Review? 2 People Have Voted

Posted on Jun 17, 2020

Less than one star. Can I give a negative star?

By Otha J., Chicago, IL, Verified Reviewer

I put in an order with them more than three months ago and I actually forgot about it when I was going through my saved emails and saw the order confirmation. I tried to contact them several times with no response. I started reading the other reviews and just assume I am now a member of the ripped-off customers club. I wish I had read the reviews before I ordered anything from them.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jun 16, 2020

Wish is a scam. They are THIEVES.

By Eric R., Western Australia, Australia, Verified Reviewer

Wish is a scam...beware...they are THIEVES. I ordered 5 items, together around 450 AUD, so far NOTHING has arrived after 40 days. I wrote several complaints/inquiries...they make it as difficult as possible to get in contact with them. And I get STUPID answers as to why it is LATE. They keep EXTENDING the delivery date (wist some items it has been changed/extended 3 times, each time with another fortnight). THEY ARE THIEVES.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

They are a SCAM

They are thieves

Helpful Review? 2 People Have Voted
Showing 12-22 of 1005

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