I was very happy to go into contract with Opendoor based on the reviews and advertising, however, I was severely blindsided by the assessment. The team of 10 descended on my home as if they had already owned the property. The roofer "expert" removed tiles from my roof and took pictures and did not replace the tiles removed. So, I had to call my homeowners insurance and file a claim. We had several days of rain. They were in my home for over three hours and moved and processed it as if it was a crime scene. Then on top of the 26 thousand upfront fee, they tried to charge me 21 thousand dollars for "repairs." They refused to negotiate anything, and now I have to pay for an attorney for the "assessment" process. They are criminals. Please save yourself and go with a realtor and reputable company. They're not reputable or honest.
Bottom Line: No, I would not recommend this to a friend
35 people found it helpful
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Company Response from Opendoor
Hi Nancy,
We apologize for what sounds like a frustrating experience. Would you be able to send an email to community@opendoor.com with more information so we can take a look at what happened here? Thank you!