Reviews (1)

I recently went through a family crisis and wanted someone who could give me an objective take on it. I contacted BetterHelp and they refused to deal with me. I replied to their email and asked why. I received an overly-polite response, suggesting I wasn't a good fit, and that I might check with a one-on-one in-person counselor who took Medicare. Because I didn't say anything unusual in my initial contact or follow-up, I can only assume BetterHelp practices age discrimination and that I have been a victim of it. All I can think to do is spread the word to others my age, to save them the insult and possible injury due to this ever-growing form of discrimination. I also called my daughter, a marriage and family counselor, so she can let her clients and colleagues know. It's sad that things like BetterHelp show up online, but I suppose the internet allows anyone to pull just about anything.