John M.
John M.
Oconto Falls, WIMember since December 2018

Reviews (1)


    • Jan 3, 2019
    • Verified Reviewer

    FixMeStick

    Computer still crashing

    Overall Experience:

    I had tried to get an online customer service job in the fall of 2013, which I could do from my apartment. To be able to access their programs, I had to download all that information on a flash drive. They then showed me how to insert that flash drive before I started my computer so with FixMeStick all I had to do was put it in the USB port and start my computer, so it immediately went to the FixMeStick. My computer had been constantly crashing on me since mid-August, but if I shut it off then restart it, I can get back in by clicking start windows normally, then putting my password in to access my desktop where I could then access Google Chrome, which I like. At first, it would crash using Chrome and watching Netflix, but then it kept getting worse. I am able to go on Internet Explorer, which I don't normally use, get on the internet and then go into Netflix and can watch movies with no problems, no crashing etc., but now it seems to be affecting Internet Explorer too, but not nearly as much.

    I used the FixMeStick and it was easy to use, but I would suggest you be in the area of the computer while it is working so you can put information in as needed. I was amazed at how much faster my computer was going even though the analysis said there were no viruses on my computer. I have AVG antivirus, so I think it does a good job of catching them and not allowing them to infect my computer. I also have Hitman Pro, which would scan my computer whenever I logged in. I am putting off calling CenturyLink Tech Support because it takes so long to get in, and then you have to be there for several hours while they do a screen share and go through your system to see what the problem is which is causing all the crashing.

    Bottom Line: Yes, I would recommend this to a friend


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