I wanted it to work. Rubbing it into my scalp made my hair feel greasy and dirty. But I gave it a shot. After a few days, I felt my heart start beating rapidly, and when I took my blood pressure, it was up from normal 120 to 130 to over 150. I stopped JuveTress immediately and within a few days, my blood pressure returned to normal.
I called the company and was given a Return Authorization Number and returned it at my expense. Fortunately, the post office sent me a delivery notice because when I called to ask about my refund, I was asked for a tracking number since they had no record of my return. The fellow I spoke to said he would refund immediately and apologized.
I do not think this is a company anyone would want to do business with.
Bottom Line: No, I would not recommend this to a friend
68 people found it helpful
Link to this Review
Company Response from JuveTress™
Hello Judy, Nadia here with JuveTress. I am so sorry to hear about your experience! I can definitely see how frustrating this was for you. I do want to clarify that an elevation in blood pressure is not a typical sign of Juvetress Revitalizing Hair Therapy, as it is a topical serum. Please make sure to discontinue use and consult your physician to ensure that you pinpoint what may be causing this ASAP.
Per our return policy, we do require customers to ship back the product in order to get a full refund. This is for us to ensure that the products are getting a fair trial before getting returned. I am more than happy to check in with my team and see what may have gone wrong and ship out another product to try! Please send me an email at nadia@juvetress.com, I look forward to making this right with you.