My Quip stopped working properly less than two weeks after starting usage. I replaced the battery probably four more times before I called it quits and e-mailed the company. They asked me to send it back via USPS. Who has time to go to the post office and wait in their ridiculous lines? They were at least nice enough to refund me $10 for the unused replacement heads or whatever.
It's a shoddily designed toothbrush, why the heck would you pay $50 for it when you can buy a Braun for much less that lasts MUCH longer.
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
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Company Response from Quip NYC Inc.
We are sorry to hear that you experienced some trouble with your Quip!
Our team works hard to help with some at home troubleshooting and a quick photo request, we have found that we are able to help with addressing any issues that you are having with completing these steps. In the case that you would prefer not to send any photos to proceed with the appropriate replacement, we provide a USPS prepaid return label to send your Quip to our quality control team, we do take these matters very seriously, and it is crucial that our team tests any Quip that is not working as it should, to prevent the same issue from happening again.
The free USPS prepaid return label can be used at any USPS drop box, so there is no need to go to your postal office in order to send your package back for a replacement.
We apologize if there has been any misunderstanding, and we would be happy to help you further at help@getquip.com if you are interested in giving your Quip another try.