Reviews (1)

After watching the infomercial for Crepe Erase, I'll admit I was moved to purchase. Belatedly thought I'd better look at customer reviews, and glad I did. Immediately called the 'order' number to cancel and as suspected based on reviews, got the run-around.

I was going to be transferred to this representative, then that supervisor, asked to call back later because my order had not been processed yet, the representative was reaching for any reason not to cancel my order. I had to be more assertive and state that "you can take my order, but can't cancel it as stated on your website"? "I absolutely want to cancel this product, I do not want someone to try to talk me into it, I do not want this product". I also told him that this is exactly why I was canceling, the customer service process tries to make it very difficult to cancel an order and I don't want to get caught in that loop of auto-delivery.

One minute later, he was able to cancel my order. Just beware that when ordering this product, you will spend time on the phone with customer service if you do not want the product.