Abysmal customer service. Confirmed baptism dress, order number 3107688, was never shipped and when I emailed, they would only refund if I closed the PayPal case, which means I'll have no recourse if they don't refund. I escalated the case with PayPal and filed a BBB complaint. They have over 20 complaints, and I wish I saw that first.
Fortunately I ordered a baptism dress with another company in time. Do not rely on this company for any events important to you!
Bottom Line: No, I would not recommend this to a friend
10 people found it helpful
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