This is probably the biggest ripoff service of its kind. The therapists will typically ask you a lot of questions, but never give any sort of tools or information on how to cope with things. They sometimes don't even reply but once or twice a week when you are paying a lot of money per week for their service. I tried them for several months, and all I did was waste hundreds of dollars.
Bottom Line: No, I would not recommend this to a friend
21 people found it helpful
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Company Response from BetterHelp
Hi Derik, thanks for your review. Were you able to let your counselor know about your communication expectations? We find that this helps you and your counselor get on the same page. Every counselor has a different style, so we're sorry to hear that you were not able to find a good fit for you on our platform.