Gian F.
Lancaster, PAMember since March 2023

Reviews (1)


    • Mar 23, 2023
    • Verified Reviewer

    BetterHelp

    Experience of a lifetime

    • Length of Use: 6–12 months
    Overall Experience:

    I came into BetterHelp with no prior experience with a therapist. Matthew Miller was the very first person assigned to me and rest was history. Through all the guidance I have received from Matthew, I was able to identify and dissect the root of all my issues from childhood up until now. Going to therapy even went as far as rejuvenating my desire to read along with picking up new hobbies (e.g. playing an instrument and hiking). I could practically write a book about therapy at this point. Case and point is that I have gone from being a passive advocate for mental health to someone who believes every single person should see a therapist at least once in their lifetime. I would recommend BetterHelp to all of my friends and family, and I most certainly will be returning, whether it be next month or next year. A huge kudos to those involved with the creation of this godsend of a platform.

    Pros and Cons:

    • Flexibility with scheduling a session
    • The system used to match you with a therapist
    • Lifelong knowledge acquired through therapy
    • Being able to text your therapist at any time
    • Being able to switch therapists at any time
    • The availability of financial aid
    • Outstanding customer support team
    • Three different subscription plans to choose from
    • Being able to pause/resume your subscription and return to the same therapist if you want
    • Should offer more subscriptions plans, including a bi-weekly plan
    • You may possibly not be matched with the kind of therapist you want at first (e.g. male or female)

    Bottom Line: Yes, I would recommend this to a friend


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