This “gift” missed my recipient's birthday! Ten days after placing an uncomplicated US order for two sets of taps (small package), I still had not received a shipping notification. The reps claimed they were “trying to get in touch with the warehouse” but I didn’t hear back from them. At that point, they could have rushed the order to me. But they didn’t. Even for tracking, one has to download an app. Why is this so unnecessarily hard?
After my recipients’s birthday came and went, with no package in sight, I finally told TAPfit that I was fed up, disappointed, and just wanted a refund. What poor business practices! This was going to be a special gift for my child and me to dance together. Really bummed and annoyed that they really caused me anguish, but for them, it’s just a $70 loss. I DO NOT RECOMMEND.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
