I've had several therapists here. One for 2 years. We never really got to talk about my family like I had requested numerous times so I changed and have been shopping around since.
I notice an alarming trend to brush aside issues as if they will go away. I'm not sure why they don't have experience with trauma or abandonment and it seems to be more like a friendly phone call than real in-person therapy.
Otherwise, the app and BH are great! It's there when you need it and everyone is nice enough.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend