B K.
ConnecticutMember since December 2022

Reviews (1)


    • Jan 7, 2023
    • Verified Reviewer

    BetterHelp

    Love BH but concerned about quality of therapists

    • Length of Use: 2+ years
    Overall Experience:

    I've had several therapists here. One for 2 years. We never really got to talk about my family like I had requested numerous times so I changed and have been shopping around since.

    I notice an alarming trend to brush aside issues as if they will go away. I'm not sure why they don't have experience with trauma or abandonment and it seems to be more like a friendly phone call than real in-person therapy.

    Otherwise, the app and BH are great! It's there when you need it and everyone is nice enough.

    Pros and Cons:

    • Ease of scheduling
    • Phone therapy
    • Shopping around easily for a good fit
    • Lack of in-depth therapy
    • You have to ask for a therapist directory or they will match you automatically

    Bottom Line: Yes, I would recommend this to a friend


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