When I started BetterHelp, I was very skeptical about using online counseling. I have sought counseling before but it has always been in person and expensive. A friend recommended me to BetterHelp and I was pleasantly surprised by the pricing and the process to match with a counselor. I scheduled my first video session and it went very well and have another this coming week. I also like the online journal – I complete an entry each night before bed and it helps to keep myself connected to the goals that my counselor and I have identified.
Overall, it's an easy process to get started, not as expensive as going to in-person counseling, very convenient times to schedule sessions, and I am impressed with my counselor. She's been great and very easy to talk to about my concerns.
I am still relatively new at it, but so far I have been impressed with the service.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend