Jay S.
FloridaMember since September 2022

Reviews (1)


    • Sep 20, 2022
    • Verified Reviewer

    BetterHelp

    Skeptical at first, but glad I tried it!

    • Length of Use: Less than 3 months
    Overall Experience:

    When I started BetterHelp, I was very skeptical about using online counseling. I have sought counseling before but it has always been in person and expensive. A friend recommended me to BetterHelp and I was pleasantly surprised by the pricing and the process to match with a counselor. I scheduled my first video session and it went very well and have another this coming week. I also like the online journal – I complete an entry each night before bed and it helps to keep myself connected to the goals that my counselor and I have identified.

    Overall, it's an easy process to get started, not as expensive as going to in-person counseling, very convenient times to schedule sessions, and I am impressed with my counselor. She's been great and very easy to talk to about my concerns.

    I am still relatively new at it, but so far I have been impressed with the service.

    Pros and Cons:

    • Very affordable
    • Easy to use daily with journaling
    • Variety of methods to talk to a counselor — video and text
    • Not a large selection of diverse counselors

    Bottom Line: Yes, I would recommend this to a friend


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