Rogelio A.
Baldwin Park, CAMember since August 2022

Reviews (1)


    • Aug 20, 2022
    • Verified Reviewer

    BetterHelp

    I was nervous about it at first, but now I'm confident I made the right choice.

    • Length of Use: 3–6 months
    Overall Experience:

    I've had experience with counseling before but not really therapy so I wasn't sure what to expect. The first therapist I was set up with asked some basic questions and we determined that his area of expertise didn't fall in line with what I needed. I took a short survey and afterwards, they gave me a list of therapists that specialize in the areas that you are looking for. That's when I was set up with Krista Zabour and she has been amazing. I had been going through a very dark period in my life and I can honestly say that I couldn't have made it without her help and guidance. She has been attentive, courteous, and engaging. She replies to messages in a timely manner, sends links to articles/podcast, and worksheets that have been very helpful. I would recommend this service to a family member or a close friend.

    Pros and Cons:

    • The accessibility of my therapist
    • The survey that helped find a therapist with exactly what I needed
    • The different ways you can conduct the therapy session, phone call, video call, or text
    • My only complaint is the scheduling can be difficult sometimes

    Bottom Line: Yes, I would recommend this to a friend


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