Chase W.
Chattanooga, TNMember since August 2022

Reviews (1)


    • Aug 20, 2022
    • Verified Reviewer

    BetterHelp

    Wonderful service, but expensive

    • Length of Use: 3–6 months
    Overall Experience:

    I was one of those people who knew they were interested in starting therapy, but was too scared to actually do it. That's where BetterHelp truly shines. BetterHelp is a no-shame, guilt-free, and encouraging service that offers professional therapy service online via licensed therapists contracted through them. While it is a rather expensive service, even with a plethora of discount codes and coupons given out like hot cakes, it does what it says on the box.

    My only real gripe comes from their payment scheme. You are forced to pay for weeks rather than service received. If you're not scheduling video calls or messaging your therapist, you will still be billed. For how expensive it is, I do feel that this is a pretty serious pitfall, though I absolutely understand and support properly accommodating their therapists and their time.

    Pros and Cons:

    • Accessibility of the service and therapist
    • Stress-free and encouraging
    • Lots of tools for communication
    • Caring therapists
    • Support is friendly, understanding, and works with you
    • Pricing is expensive
    • You pay based on weeks versus actual service, video calls, or messages

    Bottom Line: Yes, I would recommend this to a friend


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