Ferdinand R.
London, United KingdomMember since July 2022

Reviews (1)


    • Jul 21, 2022
    • Verified Reviewer

    BetterHelp

    Therapy 2.0

    • Length of Use: Less than 3 months
    Overall Experience:

    I've had plenty of experience with therapy in the past. I'm quite intimidated by the sanitized, clinical feel of in-person therapy (I'm sure not all therapists are like this but I've clearly had a rotten experience in the past).

    BetterHelp, on the other hand, is therapy as I would choose it to be. I am able to interact with a therapist who has been matched to me based on my granular, specific preferences. I am able to choose when and how I communicate with that therapist, I am able to speak with that therapist from the comfort, safety, and privacy of my own home, and my therapist and I are able to track my progress against the goals we have set using supplementary content that is managed and centralized in a great platform. BetterHelp isn't software for software's sake, this is an actual reimagining of what therapy could and should look like.

    Pros and Cons:

    • Steph, the therapist, is great
    • BetterHelp works perfectly
    • They allowed me to choose a new therapist, I didn't feel comfortable with my first one
    • It isn't cheap, in fact, I won't always be able to afford it
    • The UX/UI could probably do with a refresh

    Bottom Line: Yes, I would recommend this to a friend


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