Ely R.
Victoria, British Columbia, CanadaMember since July 2022

Reviews (1)


    • Jul 11, 2022
    • Verified Reviewer

    BetterHelp

    Easy to use/professional therapy

    • Length of Use: Less than 3 months
    Overall Experience:

    I have been using BetterHelp for over a month now. My therapist is very caring towards me and has helped me tremendously.

    I appreciate the convenience of booking frequent video appointments and having the option of messaging my therapist if needed.

    One thing I don't like is that I cannot put my subscription on pause. For example, I need once-per-month appointments moving forward but I will still have to pay a weekly subscription otherwise. I need to "quit" therapy and resubscribe in a month to book my visit.

    Also, you cannot book more than one appointment in advance and so your appointment options on a weekly basis can be limited as the spots may already have been filled.

    Pros and Cons:

    • Ease of access
    • Professional therapeutic manner
    • Affordable subscription
    • That I cannot put my subscription on pause.
    • You cannot book more than one appointment in advance.
    • I may not be able to match with the therapist I worked with once I resume my subscription.

    Bottom Line: Yes, I would recommend this to a friend


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