I have been using BetterHelp for over a month now. My therapist is very caring towards me and has helped me tremendously.
I appreciate the convenience of booking frequent video appointments and having the option of messaging my therapist if needed.
One thing I don't like is that I cannot put my subscription on pause. For example, I need once-per-month appointments moving forward but I will still have to pay a weekly subscription otherwise. I need to "quit" therapy and resubscribe in a month to book my visit.
Also, you cannot book more than one appointment in advance and so your appointment options on a weekly basis can be limited as the spots may already have been filled.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend