Dora M.
CaliforniaMember since May 2022

Reviews (1)


    • May 24, 2022
    • Verified Reviewer

    BetterHelp

    Great therapy and readily accessible

    • Length of Use: 1–2 years
    Overall Experience:

    Finding BetterHelp was the best thing for my therapy journey. I was so discouraged attempting to look for local therapists and trying to negotiate prices and schedules, inquire about insurance, etc. This took all the hassle and jumping through hoops out of it for me. And you get help from customer service if you need it when something isn't going well. For example, my first therapist on here wasn't a good fit so they quickly helped me find something better and refunded me the sessions till I got to the therapist I now have had for 1 year.

    Pros and Cons:

    • The ease of online therapy
    • Customer service is responsive
    • Fantastic therapist that I have now
    • Online platform for messages, worksheets, goal sharing, etc. (I'm a visual learner and find this helpful to look back on)
    • Ease of scheduling
    • Access to unlimited workshops
    • The price
    • Initial lag time in placement with therapist (but worth it in the end of you stick with it)
    • Workshops were live not recorded, so hard to match with work schedule on a couple occasions

    Bottom Line: Yes, I would recommend this to a friend


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