I have been using BetterHelp for almost a year now, and it's been a wonderful experience. I see my therapist's face, and she sees me, too. I can also choose to do phone calls or just text if I like.
I enjoy the help she offers, and her expertise on some of the very difficult family situations I have needed help with. I don't know how I would have been able to cope without her help, honestly.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend