I didn't have any experience in applying for such help or contacting therapists before. I was surprised how quickly I received their message with the name of the therapist and options for our first session.
BetterHelp always thinks about their patients in terms of your appointment, the possibility to choose another therapist (if you are unhappy with the given one), reminders, and so forth.
Their detailed questions about what you expect from your sessions, the possible profile of your therapist (religious/non-religious, only man/woman, etc.), your preferences, help you feel that you are important to them from the very beginning.
And it is not because of money that you are supposed to pay. I applied for help for Ukrainians and it is half-a-year free support from therapists on BetterHelp. So, for them, it is you who is important, not your money!
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend