M R.
San Leandro, CAMember since January 2022

Reviews (1)


    • Feb 20, 2022
    • Verified Reviewer

    BetterHelp

    So far, so great!

    • Length of Use: Less than 3 months
    Overall Experience:

    I have been fortunate enough to find this platform and be matched with a great (for me) therapist. The inital questionnaires weren't overwhelming, and the turn around was incredibly fast, considering all the criteria. I was matched well, and the platform itself (which I use on my phone) makes it very easy to stay connected as needed.

    I have had a few issues (possibly with my phone) where the video connection in-app seems to have issues with either the audio or video connection, but always quick to resolve (and if it's problematic, super easy to switch to phone or text).

    The app has a ton of functions included, such as journaling, worksheets, and exercises, and is very easy to schedule/change appointments. It has made a huge difference for me to be able to access good, legitimate mental health care from my home/on the go.

    If you are considering therapy but not sure if it is workable in an app, I'd urge you to give it a try. It has been a wonderful experience for me.

    Pros and Cons:

    • Ease of use
    • Different offerings
    • Additional resources
    • Occasional app issues

    Bottom Line: Yes, I would recommend this to a friend


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