Like most who have found BetterHelp, this was my first experience with a therapist. I was surprised at how well they are able to accommodate needs. For example, they had ways of getting financial help, which I was extremely grateful for. They matched me with a therapist that had experience with my specific problems and needs and did so very quickly.
Along with being able to text chat at any time, there’s a lot of availability to have live sessions as well and you can choose between text, call, or FaceTime. And though I haven’t needed to, there’s the option to change therapist if your first doesn’t work out. They send multiple notifications so I always know when my therapist has responded.
And in regards to my specific therapist, she is absolutely wonderful. She’s a great listener who is so understanding and patient. She’s really helped me shift my thinking in a positive direction and understand myself and others better. Would definitely recommend BetterHelp!
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend