Hayley H.
Amarillo, TXMember since December 2021

Reviews (1)


    • Dec 27, 2021
    • Verified Reviewer

    BetterHelp

    First time user

    • Length of Use: Less than 3 months
    Overall Experience:

    Like most who have found BetterHelp, this was my first experience with a therapist. I was surprised at how well they are able to accommodate needs. For example, they had ways of getting financial help, which I was extremely grateful for. They matched me with a therapist that had experience with my specific problems and needs and did so very quickly.

    Along with being able to text chat at any time, there’s a lot of availability to have live sessions as well and you can choose between text, call, or FaceTime. And though I haven’t needed to, there’s the option to change therapist if your first doesn’t work out. They send multiple notifications so I always know when my therapist has responded.

    And in regards to my specific therapist, she is absolutely wonderful. She’s a great listener who is so understanding and patient. She’s really helped me shift my thinking in a positive direction and understand myself and others better. Would definitely recommend BetterHelp!

    Pros and Cons:

    • They check in on you often
    • There’s a lot of accommodations, they do what they can to fit your needs
    • Multiple options of how to communicate with your therapist
    • Not knowing my therapists schedule
    • Sometimes the chat boxes are a bit glitchy
    • They charge every 4 weeks rather than weekly

    Bottom Line: Yes, I would recommend this to a friend


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