Jennifer F.
Chicago, ILMember since December 2021

Reviews (1)


    • Dec 15, 2021
    • Verified Reviewer

    BetterHelp

    A godsend

    • Length of Use: Less than 3 months
    Overall Experience:

    I've just started my online therapy, but I am deeply appreciative of what this kind of service can offer. It's comforting and calming and clarifying to be able to correspond without limitation via the email function so that I can take my time explaining the backstory of my issues to my new therapist. And I am also very much at ease with the online visits; it's less daunting to be able to sit in my own chair in my own home and not have to go somewhere else and be in a foreign environment when I feel so vulnerable anyway. Five stars.

    Pros and Cons:

    • The unlimited written correspondence and ability to meet on video
    • My counselor's thoughtful feedback and kindness
    • The cost and convenience
    • The time it took to set up the first video (but holidays, I get it)
    • A little leery about privacy, it feels a little scary to write things down and speak on camera

    Bottom Line: Yes, I would recommend this to a friend


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