Lacey M.
Boonville, MOMember since November 2021

Reviews (1)


    • Dec 3, 2021
    • Verified Reviewer

    BetterHelp

    No bad experiences here with BetterHelp

    • Length of Use: Less than 3 months
    Overall Experience:

    I’ve had a wonderful experience with BetterHelp since day one. They ask you questions about who you are and what you look for in a therapist so they can find someone who will make you feel comfortable.

    My therapist, Sharon Jordan, is very empathetic. She listens without judgment and makes me feel like I’m heard. She holds me accountable for things I choose to do that may not be beneficial and homework is given. So, even though you don’t get to talk to your therapist every day, you’re still working on things between sessions.

    Personally, I love the video chat option so I can see my therapist. I don’t do well with teachers or therapists when just talking over a phone call or text. So, if you need to see the person, that option is there for you.

    They work with your schedule and let you pick the date and time of your session, which makes it very flexible for those who have kids, partners, family, or work obligations. I’m able to budget my cost for the therapy but I do realize it can be pricey for some. So, if you’re able to fit it into your budget I recommend it. I will say it’s quite a bit cheaper than other people I’ve seen in the past.

    Overall it’s a wonderful app and it really helped me at my lowest point!

    Pros and Cons:

    • It asks you questions about yourself to get you with a therapist that is compatible to your needs
    • It’s a bit pricey, but still more affordable than other places you can go for therapy
    • There is a video call option so you are able to see your therapist while talking to them
    • It’s not in-person for those who may require that
    • Needs longer sessions or possibly two sessions a week if short

    Bottom Line: Yes, I would recommend this to a friend


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