I was assigned a therapist I didn't like and changed in the first week of joining BetterHelp. The process to change the therapist was super easy. And the therapist I found next is godsent. She is perfect and I couldn't have wished for anything better. Forever grateful to BetterHelp for building a platform where I could find her.
BetterHelp also has a lot more resources, such as group sessions where a licensed therapist talks about a particular topic. I'm not much of a listener, but if you like this kind of thing, there are many interesting topics to register.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend