Jess U.
FloridaMember since October 2021

Reviews (1)


    • Oct 29, 2021
    • Verified Reviewer

    BetterHelp

    BetterHelp is more convenient than I thought!

    • Length of Use: Less than 3 months
    Overall Experience:

    I was concerned about trying it initially because of the price point and the fact that it isn't covered by my insurance. I tried a few different websites that were similar and it never stuck. When I signed up with BetterHelp, I was paired with a counselor that I didn't enjoy working with - luckily, the site makes it easy for you to switch providers and I was then matched with a therapist that I feel more comfortable speaking with. I work from home and my car isn't in great condition, so being able to talk to my therapist while I'm on a walk or sitting in bed has been really convenient and helpful.

    Pros and Cons:

    • Easy to use
    • Discounts offered
    • Caring approach
    • High price point
    • Need improvements to live chat features to let you know the therapist is actively in the chatroom

    Bottom Line: Yes, I would recommend this to a friend


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