BetterHelp has been amazing. The customer service is wonderful. I love my counselor and I love that if I didn't connect with her I could easily switch to another one. I was able to be matched with a counselor within 24 hours. It's so easy to use the platform. I love being able to write/text my counselor as needed and also schedule live sessions. It's so relaxing to be able to do this from home without having to worry about going in the office. I also love the fact that I can have a session over the phone if I don't want my video on. I would really recommend this platform to others!
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend