So the ease and delivery were great. Today is about day 30 - battery died ($174.00). Vehicle was illegal to sell with frayed and cut seatbelt on the passenger side hidden under belt guide, right rear child lock was broken and people are stuck in the car. Registration - in 1 day, September 15, 2021, I will begin losing $350-$750 a day due to Carvana’s inability to procure a simple registration (it’s been 30 days).
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
1 people found it helpful
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Company Response from Carvana
Carvana prides itself on providing our customers an exceptional car-buying experience coupled with high-quality pre-owned vehicles. We know that many customers select to purchase from Carvana because of the convenience, and we want to be sure that convenience is lasting far past the 7-Day Money-Back Guarantee, however, it seems like we missed the mark with your vehicle while completing our 150-point inspection. All of our vehicles come with a 100 day/4,189 mile warranty for an additional peace of mind, but we are very sorry for the frustration we have caused you. We recommend getting in contact with Silverrock, our trusted warranty partner, to help resolve your concerns. You can always chat with us 24/7 if any questions arise. We appreciate the feedback you have provided us as we are always looking to improve the customer experience.