Ali Z.
Brooksville, FLMember since September 2021

Reviews (1)


    • Sep 14, 2021
    • Verified Reviewer

    BetterHelp

    Wonderful experience for bettering myself!

    • Length of Use: 6–12 months
    Overall Experience:

    BetterHelp is a very user-friendly app. It’s very easy to maneuver around and change therapists if need be. It was super easy and super quick to change therapists. Most therapists offer a variety of communications like calling, texting, and video call. I found the perfect therapist for me on the first try.

    I’ve been in therapy for a few years now, but the most efficient years have been with BetterHelp. I can reach my therapist at any point in the day and can even mark a message as urgent if I need them to respond ASAP. This comes in handy for someone who deals with PTSD and anxiety.

    My therapist Karie Bliss is an actual life-saver and changer. This app has completely changed my life forever.

    The only complaint I have is that it’s expensive and some therapists on here care more about their clients in their private practice than the clients at BetterHelp. However, I feel like this is due to the fact that therapists on here don’t get paid as much as they should. That goes hand in hand with it being expensive, though. Sometimes it’s hard to get a good signal so the call with drop or freeze.

    Pros and Cons:

    • Easy to change therapists quickly
    • User-friendly app
    • Variety of communication services (texting, calling, and video call)
    • Expensive
    • Lack of therapists prioritizing BetterHelp clients over regular clients
    • Issues with call dropping

    Bottom Line: Yes, I would recommend this to a friend

    2 people found it helpful

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