Ami A.
McAllen, TXMember since August 2021

Reviews (1)


    • Aug 23, 2021
    • Verified Reviewer

    BetterHelp

    BetterHelp healers

    • Length of Use: Less than 3 months
    Overall Experience:

    BetterHelp has definitely helped me find the right counselor to work with and ever since my first session I am glad to say that I am improving my mental health. BetterHelp is an excellent online counseling platform that you can connect with an available and professional counselor at the convenience of your own home, office, or wherever you log in from. Excellent staff also checks up on you through email to make sure your sessions are going well and you are satisfied with your counselor. BetterHelp offers an option to change your counselor if you need to in case it isn't working out. I appreciate the fact that I can connect with my counselor via video, phone, or messaging which is helpful if technical difficulties happen. I find it interesting that there are different resources and tools that you can use outside of your online session so you can keep progressing on your mental health.

    Pros and Cons:

    • That I am provided the right counselor according to the questionnaire at the beginning
    • The different available options of communication
    • Interactive website and worksheets
    • No “cons” were specified in this review

    Bottom Line: Yes, I would recommend this to a friend


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