James S.
Chicago, ILMember since August 2021

Reviews (1)


    • Aug 20, 2021
    • Verified Reviewer

    BetterHelp

    Great service that can be better

    • Length of Use: Less than 3 months
    Overall Experience:

    Love how easy and accessible it is to be used at any and all times but really wish they would find a way to add 3-way calls, advanced scheduling, and insurance coverage. The fact that I can't schedule further in the future is really mind-boggling to me, that seems like an easy add and would make it easier for both sides to use. Also, 3-way calling makes couples counseling a lot harder.

    Pros and Cons:

    • Flexibility
    • Easy to use interface with everything in one spot and on an app
    • Video calls work easily
    • No 3-way calls
    • Can't schedule more than one appointment in advance
    • Kinda pricey since insurance can't cover it

    Bottom Line: Yes, I would recommend this to a friend


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