I heard BetterHelp was great so I tried it last summer. I was very disappointed. I had one text session in 2 months and a few informal chats. I didn’t realize I just had a bad counselor and I complained to them and they made it right. We are supposed to have 1 session a week. I heard good things again so I thought let’s try it again. It turns out that it was just the counselor I had. Maybe she was new? Anyways, I have Denise and she’s amazing. Caring and kind and 1 session per week. This has completely changed my experience. I gave 4 stars because the last experience would have been a 1 and this time a 5-star!
I recommend trying it. If you don’t get 1 session a week, complain or switch.
Convenient.
Phone video or text options.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
