O T.
Amsterdam, NetherlandsMember since June 2021

Reviews (1)


    • Jun 4, 2021
    • Verified Reviewer

    BetterHelp

    Accessible mental help, a revolution!

    • Length of Use: 3–6 months
    Overall Experience:

    I've been with BetterHelp for about 6 months and my experience has been incredible. Next to weekly therapy sessions, a series of webinars included in my subscription have given me very educative insights and tools.

    I am lucky to be working with a therapist whose sessions are 1 hour long instead of 30 minutes, which is the norm on the site. The support staff has also been very understanding of my financial situation and have offered me discount packages that fit my needs.

    I did have to change a therapist before I found a good match, but I couldn't be happier with my current one. I would recommend to look into profiles of therapists yourself and not leave it to the site's matching, and then email support to request to be paired with a specific match if they are available. They are very responsive and ready to help. Also, I would recommend to contact them directly if the standard subscription plans don't work for you for some reason, again they are flexible to offer tailor-made solutions!

    Accessible mental health is a big problem nowadays and I couldn't be happier with BetterHelp's service. Thank you for everything!

    Pros and Cons:

    • Personalized discounts
    • Responsive customer service
    • Free groupinars
    • Therapist matching algorithm

    Bottom Line: Yes, I would recommend this to a friend


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