Jay E.
Calgary, Alberta, CanadaMember since May 2021

Reviews (1)


    • May 29, 2021
    • Verified Reviewer

    BetterHelp

    Better than I imagined

    • Length of Use: Less than 3 months
    Overall Experience:

    I was skeptical about these large online counseling websites, so I didn't expect much going in. How good could it be, when it's ½-price (or less) of in-person therapy? And would their counselors be any good when it's this cheap? Just as I imagined, my paired counselor was not a good fit. But, the system makes it easy to get re-matched again with a different person, and since then it's been great. My counselor has 20 years of experience, she's attentive, and gives me a lot of time. The quality of service has been very similar to in-person therapy. So, finally, I highly recommend this website, it's been a real blessing.

    Pros and Cons:

    • Experienced counselors
    • Easy to try different counselors until you find the right one
    • So affordable
    • Session length is only 30 minutes (but, there's ways to extend it)
    • Some counselors don't give you much attention (but then you can just switch to another who does!)

    Bottom Line: Yes, I would recommend this to a friend


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