Joshua H.
Johnson City, TNMember since May 2021

Reviews (1)


    • May 29, 2021
    • Verified Reviewer

    BetterHelp

    BetterHelp, better than traditional counseling

    • Length of Use: 6–12 months
    Overall Experience:

    I have greatly appreciated BetterHelp's platform and the ability to connect with my counselor, even while navigating life through the pandemic.

    I have connected with a great counselor, value the ability to communicate through written correspondence as well as audio/video conferencing for sessions, and the flexibility to meet with my phone or computer has greatly helped me fit and balance time for counseling while keeping up with life's demands.

    Pros and Cons:

    • Counselor
    • Messaging AND counseling sessions
    • Flexibility for scheduling counseling sessions
    • Lack of setting desired notification preferences
    • Scheduling functionality could be improved for rescheduling
    • Cost, wish I had insurance to help with costs

    Bottom Line: Yes, I would recommend this to a friend


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