Hannah B.
Sierra Vista, AZMember since May 2021

Reviews (1)


    • May 27, 2021
    • Verified Reviewer

    BetterHelp

    Convenient!

    • Length of Use: 6–12 months
    Overall Experience:

    I am a working mom with a 2-year-old. I also struggle with depression, anxiety, PTSD, and ADHD thanks to some trauma from my past. I was really struggling and it reached a breaking point where I realized I can't do this anymore. In my current state, I cannot be a good example for my toddler, I'm not a good partner to my husband, and I'm really not being good to myself. However, trying to find time to go to a traditional brick and mortar therapist's office was almost impossible between work and mom life, not to mention the fact that good counselors are pretty non-existent where I live. BetterHelp has counselors that do weekend and evening hours, as well as a way to message them at any point during the day. There has been more than one occasion where I was having a really rough time, yet my video session wasn't for a few more days, and I was able to text my therapist through the BetterHelp app. Sometimes just being able to vent it out was all I needed.

    My therapist might not have gotten back to me immediately, but I knew she would by the end of the day. It really is the best thing to happen to me. It does cost a little bit more because it does not go through insurance, but it kind of goes on a sliding scale and there are opportunities to apply for financial aid. Plus you get more bang for your buck. With traditional in-person therapy, you usually get someone that you see once every 1-2 weeks, and that's it. With Better BetterHelp you have someone that you chat with every 1-2 weeks that you can also message in between sessions with any concerns you may have. I never feel like my therapist is too busy for me. It really is the best thing that ever happened to me.

    Pros and Cons:

    • Flexibility
    • Availability
    • Versatility
    • Cost

    Bottom Line: Yes, I would recommend this to a friend


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