Sonia C.
MaineMember since May 2021

Reviews (1)


    • May 26, 2021
    • Verified Reviewer

    BetterHelp

    Too much emphasis on text therapy

    • Length of Use: Less than 3 months
    Overall Experience:

    I might be old school but I am looking for a traditional therapy model using modern technology. I have zero interest in texting a therapist. I don't like that the pricing model is so inflexible. For example, if you want to have bi-weekly one-hour sessions, you should only be billed for 2 hours, not a full month. I also want to be able to schedule in advance and for more than 30 minutes. What can you accomplish in 30 minutes? A full, clinical hour is optimal to really get to the nuts and bolts of issues.

    Pros and Cons:

    • Accessible
    • Pricing
    • Length of time for sessions is too short
    • Scheduling

    Bottom Line: Yes, I would recommend this to a friend


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