Avigail A.
Raleigh, NCMember since May 2021

Reviews (1)


    • May 25, 2021
    • Verified Reviewer

    BetterHelp

    For anyone hesitant about getting help

    • Length of Use: 6–12 months
    Overall Experience:

    I found myself in such a dark place that even the thought of leaving my home to get help was exhausting. The initial appeal of BetterHelp was that I could sit in bed in my PJs and messed up hair (even at 3 pm) and still get the help I needed. I started off with texting and then as I felt the dark clouds over me start to lift away I was encouraged to try video and phone sessions. I now look forward to my weekly sessions and my life looks so much different than it did a year ago. My life has improved in ways I could not imagine and I am forever grateful for this service! If anyone feels like they just can’t reach out for help, I encourage them to try BetterHelp because it’s as simple as texting a friend but it’s got the potential to change your life.

    Pros and Cons:

    • How easy the app is to maneuver
    • I can text my therapist 24/7 and she will respond in between sessions, so I don’t have to wait a week if I am in crisis
    • The schedule flexibility and how flexible it is to have sessions
    • It can be hard to afford, even with discounts, but I make sure to budget for it because there is no price on my mental health

    Bottom Line: Yes, I would recommend this to a friend


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