Jennifer D.
Montreal, CanadaMember since April 2021

Reviews (1)


    • Apr 27, 2021
    • Verified Reviewer

    BetterHelp

    Online therapy at its best

    • Length of Use: 3–6 months
    Overall Experience:

    I have had many therapists in the past. As the pandemic arrived, I needed assistance in a different manner. What made my needs different this time was the feeling that I possibly needed help in a more general and unplanned manner.

    The way the platform is set up is that I had access to my therapist via messaging even in between our weekly session. As per my current needs, this is EXACTLY what I needed.

    The structure or model of the service also is set up in a way that the patient is protected, as well as the therapist.

    Love it and everyone in need of help should give it a try!

    Pros and Cons:

    • Access to therapists between appointments
    • Confidentiality
    • Webinars
    • Plans are not as flexible as I would have liked
    • Not too much variety in webinars (subjects and hosts)

    Bottom Line: Yes, I would recommend this to a friend


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