Dawn B.
GermanyMember since March 2021

Reviews (1)


    • Mar 30, 2021
    • Verified Reviewer

    BetterHelp

    BetterHelp

    • Length of Use: 6–12 months
    Overall Experience:

    BetterHelp is affordable. Many therapists are accomplished and the possibility to switch if the fit is not great is wonderful.

    I like the different options to communicate with therapists. It really depends on the therapist if, how often, and how quickly they'll respond to messages.

    I have had it twice now that a therapist leaves BetterHelp and I can't continue with them for different reasons. This is devastating when you're in therapy and really finally feel a click with a therapist.

    Pros and Cons:

    • Affordability
    • Easy access
    • Possibility to switch therapists
    • Therapists leaving BetterHelp after some time in therapy
    • Accounts and payment methods disabled, not possible to reactivate that account or same payment method when you're late with payment

    Bottom Line: Yes, I would recommend this to a friend


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