Margaret S.
Nashville, TNMember since March 2021

Reviews (1)


    • Mar 17, 2021
    • Verified Reviewer

    BetterHelp

    Life changing

    • Length of Use: 2+ years
    Overall Experience:

    I have had multiple counselors at BetterHelp throughout different stages of my life, transitions, everything. I have started, stopped, been mute for a bit, been super active for a bit. BetterHelp accommodates you for your needs, for your schedule, for what you need exactly when you need it. At the end of the day, everybody needs an outlet to talk to without judgment, with resources, and separate from your life - totally objective, seeking your needs first and foremost. I have found that with BetterHelp on a new level. I've had great therapists in the past, but the ability to change even the way you chat (messaging, instant messaging, video, etc.) helps get me to that meeting...to the next meeting...and I really appreciate that. I'm very excited and I tell everybody I'm close with to look into BetterHelp - it doesn't have a negative connotation and it normalizes the term "therapy". It's the new normal.

    Pros and Cons:

    • My counselors
    • The resources my counselors provided
    • Accommodations made for times and means of accessing counselor
    • It's not the service's fault, but I was still nervous every time I spoke with a counselor
    • The instant messaging part stinks because it makes your writing disappear and it's hard to follow (for me, aka low attention span, my fault)
    • I'd love random recommendations for counselors as I am seeing mine, if my needs have changed because my counselor has helped me in certain areas

    Bottom Line: Yes, I would recommend this to a friend


Showing 1-1 of 1