Stephanie S.
FinlandMember since December 2020

Reviews (1)


    • Dec 25, 2020
    • Verified Reviewer

    BetterHelp

    Positively surprised

    • Length of Use: Less than 3 months
    Overall Experience:

    I was skeptical about the effectiveness and reliability of online therapy and was positively surprised to find a very experienced, competent, and compassionate therapist on my first match.

    The technology is very easy to access and works flawlessly so far.

    I would have liked to see more details on the service to expect before subscribing and perhaps more pricing options.

    Overall, a positive experience and I will definitely keep using the service.

    Pros and Cons:

    • Very professional therapist, first match was perfect
    • Ease of access (app, website)
    • Options for low income clients
    • Lack of clarity (payment, what kind of access I am entitled to)
    • Lack of variety (one payment model)

    Bottom Line: Yes, I would recommend this to a friend


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