Reviews (1)

This was by far the worst experience I've ever had, I could almost cry. They jeopardized my card information, tried to steal my money by running my card information 6 times while telling me they were helping with a refund. After two days of speaking to the same rep about my issue, the 3rd day he hung up on me as if I was bothering him. I'd placed an order for my wedding dress after learning it wouldn't make it in time, I tried to cancel the $199.42 and was told I would only receive $100.00. I filed a complaint with PayPal and was told it's under investigation, while they are holding my money, and no dress. Purely frustrated. I contacted my bank and they were able to file a dispute. This website ruins the complete atmosphere of these most special moments with an underhanded, sneaky, thief-like behavior. If I had checked the reviews no way would I have tried to purchase anything from TBdress. Be aware that they make the items, it's not a normal store. They have nice pictures, and what you receive looks nothing like the picture.