Anonymous A.
Manassas, VAMember since December 2020

Reviews (1)


    • Dec 11, 2020
    • Verified Reviewer

    BetterHelp

    Useful but can be finicky

    • Length of Use: 3–6 months
    Overall Experience:

    This was a useful platform for me during a time when I needed flexibility and a therapist with experience working with people of my identity group. I highly recommend BetterHelp for those who have had difficulties finding geographically close therapists who fit their identity background or has knowledge of specific experiences. BH allows one to pick from a larger pool and you will likely be matched with someone who fulfills your criteria. However, the flexible scheduling became a bit difficult to plan. I found myself preferring a more consistent time every week. Also, there were technical difficulties during sessions that were annoying to deal with.

    Pros and Cons:

    • Option to text a therapist outside of the scheduled session time
    • Option to write a journal entry and share it with your therapist
    • Flexible scheduling for those who have unpredictable work hours
    • Technical difficulties
    • Therapist having to cancel for a few sessions
    • Flexible scheduling makes the process feel inconsistent and haphazard at times

    Bottom Line: Yes, I would recommend this to a friend


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