BetterHelp is an excellent platform for online counseling/therapy. The site and the app are straightforward, making the focus on your interaction with your counselor (i.e. once you log in, you are brought directly to your 'chat room' with your counselor). Depending on the counselor, there are 3 services available: video session, phone session, and live chat session. I worked with two different counselors on BetterHelp, both of which I am very pleased with. I did find that the selection of therapists of color is a bit limited (although one of my two counselors was a therapist of color). I would highly recommend BetterHelp to anyone who is okay, and perhaps more comfortable, with counseling that is not in person.
Bottom Line: Yes, I would recommend this to a friend
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