Karenann L.
Karenann L.
New York, NYMember since December 2020

Reviews (1)


    • Dec 8, 2020
    • Verified Reviewer

    BetterHelp

    Online counseling, does it work?

    • Length of Use: Less than 3 months
    Overall Experience:

    The answer is absolutely. I went to BetterHelp when I was in crisis. My marriage was in shambles. I felt like my life was over and had nowhere to turn.

    I was matched to an amazing counselor that helped me take the steps for a better me. I feel like I can move forward with my life, and make better choices in my relationships, because of him. I feel like I can now face my problems and make better decisions, and I've only been doing this for 3 weeks, and I am extremely satisfied.

    This has to be the best service out there for someone like myself because you have options on how you speak to your counselor. I'm very introverted, I get anxious speaking about my past to someone I don't know, especially in person, but you can video chat, phone call, or message. I can reach out to my counselor, even if it's not a scheduled visit, at any time. My counselor made me comfortable in the fact that I can just message him what I'm going through and he will answer me quickly to direct my focus.

    A+++++++ service.

    Pros and Cons:

    • Easy communication, you can message your counselor any time and they get back to you whenever they can, besides your weekly sessions
    • You get matched with a counselor that understands and has experience with the issues you have
    • Affordable and discounted if you qualify
    • It's more like 24/7 service
    • Video chat never works

    Bottom Line: Yes, I would recommend this to a friend


Showing 1-1 of 1