I've enjoyed my time with BetterHelp so far. It's a little challenging sometimes to open up and be honest, as I'd like to be talking to someone who looks like me, instead of feeling like I have a "white savior". But my counselor was upfront and honest about their background, experience, and we created standards/expectations to help me feel more comfortable.
If you're looking for something with 'daily' communication or an opportunity to reach out to your counselor daily or journal with the choice to share it, this is a great avenue to take! They have many counselors to choose from and you can change whenever you want!
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend