I was apprehensive at first about this service. But my counselor is accessible, responsive, and there's a variety of ways to interact with BH. There are webinars and online groups. And you can text/chat with your counselor to let them know you're struggling and need to talk. I am even able to journal right on the app and send it to my counselor so they can keep up with what's happening between sessions! I would recommend this if you are interested in privacy and ease of use.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend